The Payments Guy
Welcome to “The Payments Guy” — your ultimate guide to navigating the convoluted world of payments. Have you ever felt confused when reviewing your merchant account statement, understanding the role of payment gateways and processors, or dealing with customer disputes and chargebacks? You’re not alone! Each episode, we’re here to demystify the complex world of payments, bringing you top insights from industry experts and sharing real life payment horror stories that will help you make better informed decisions around accepting payments for your business.
Join in every other Thursday as we tackle the toughest questions and challenges in the payments space. From learning how to minimize the impact of disputes and chargebacks to exploring alternative payment solutions and ancillary services, The Payments Guy offers practical advice and solutions to help you successfully navigate the payments world. Plus, we'll feature interviews with experienced business owners and industry expert who provide valuable tips and tricks for streamlining your payments processes.
Whether you're looking to grow your business, avoid getting ripped off by your merchant services provider, or just want to understand the payments ecosystem better, “The Payments Guy” is your go-to resource.
Say goodbye to funding holds and pushy service providers —tune in and let us show you the money!
The Payments Guy
Episode 4: Chargebacks Got You Down? How to Fight and Prevent Them
Did you know that too many chargebacks could lead to higher processing fees or even losing your ability to accept payments? In this episode, join Frank as he dives into a challenge that just about every merchant faces at one point or another—chargebacks. You'll learn about the seriousness of chargebacks, especially for high-risk businesses, and how to implement the right strategies and tools to minimize their impact on your bottom line.
In this episode, these questions and topics will be covered:
• 1:15 - What exactly is a chargeback, and why does it happen?
• 3:32 - The three main types of chargebacks: fraudulent, consumer disputes, and technical chargebacks.
• 6:11 - Strategies to prevent chargebacks from happening: the importance of solid policies and customer service.
• 11:11 - How detailed analytics and reporting can provide insights into chargeback patterns.
• 13:33 - Key takeaways for implementing targeted solutions to manage chargebacks effectively.
If you found this episode helpful, leave a rating or review on your preferred listening platform, and share it with another business owner! Let’s set up more business for success.
Connect with PayDiverse:
Instagram: https://www.instagram.com/paydiverse
Website: http://www.paydiverse.com
LinkedIn: https://www.linkedin.com/in/franksena
