The Payments Guy
Welcome to “The Payments Guy” — your ultimate guide to navigating the convoluted world of payments. Have you ever felt confused when reviewing your merchant account statement, understanding the role of payment gateways and processors, or dealing with customer disputes and chargebacks? You’re not alone! Each episode, we’re here to demystify the complex world of payments, bringing you top insights from industry experts and sharing real life payment horror stories that will help you make better informed decisions around accepting payments for your business.
Join in every other Thursday as we tackle the toughest questions and challenges in the payments space. From learning how to minimize the impact of disputes and chargebacks to exploring alternative payment solutions and ancillary services, The Payments Guy offers practical advice and solutions to help you successfully navigate the payments world. Plus, we'll feature interviews with experienced business owners and industry expert who provide valuable tips and tricks for streamlining your payments processes.
Whether you're looking to grow your business, avoid getting ripped off by your merchant services provider, or just want to understand the payments ecosystem better, “The Payments Guy” is your go-to resource.
Say goodbye to funding holds and pushy service providers —tune in and let us show you the money!
The Payments Guy
Why Your Transactions Are Getting Declined – And What You Can Do About It
It’s one of the most frustrating things in business: your customer has money, their card works, and they’re ready to buy—but the payment gets declined. In this episode of The Payments Guy, Frank peels back the curtain on why good payments fail, and how you can stop losing money on sales that should’ve gone through. These declines aren’t always about fraud or insufficient funds. Frank breaks down what’s really in those split-second decisions and how you can fight back with better tools, smarter routing, and the right partners in your corner.
In this episode, these questions and topics will be covered:
- 01:43 – The real reasons legitimate payments are getting blocked and what banks view as “suspicious”
- 04:17 – The surprising downside of 3D Secure at checkout
- 05:29 – What’s a BIN, and why does its reputation affect your bottom line?
- 10:41 – How to use smart routing and networks tokens to improve your approval rate overnight and protect recurring revenue
- 14:10 – Why Stripe, Square, and PayPal aren’t built for high-risk businesses, and what you should use instead if your business is considered to be high-risk
Don’t let invisible tech hurdles stop your next sale. With the right moves and consultant, you can dodge declines, recover lost revenue, and build better processing flows. Want expert help diagnosing and fixing your transaction issues? Head to paydiverse.com and send the team a message. It’s time to get your payments back on track.
Connect with PayDiverse:
Instagram: https://www.instagram.com/paydiverse
Website: http://www.paydiverse.com
LinkedIn: https://www.linkedin.com/in/franksena
