The Payments Guy

Episode 5: Inside the ISO: How Payment Consultants Help Merchants Succeed

Frank Sena Episode 5

Did you know that working with a payment consultant can significantly enhance your ability to navigate bank relationships and maintain your payment processing capabilities? In this episode, join Jason Selby, payments consultant and founder of Runaway Payments, as he discusses how partnering with a consultant can help merchants thrive in the complex payments landscape. You'll learn about the crucial role of payment consultants, the benefits they bring to merchants, and how to effectively manage the relationship with banks to ensure uninterrupted processing.

In this episode, these questions and topics will be covered:
• 1:19 - Overview of Jason's background and what led him to establish his consultancy firm. 
• 3:27 - The benefits of working with a payment consultant instead of navigating the banking landscape alone.
• 10:16 - The value of having a consultant to foresee and manage potential issues before they escalate. 
• 12:52 - Challenges processors face with registered merchants and the importance of established relationships. 
• 14:23 - Identifying red flags for banks and how startups can scale responsibly with the right guidance.
• 30:55 - Real-life examples of merchants who navigated challenges successfully or failed to do so. 
• 34:00 - The importance of maintaining good relationships with both banks and processors.
• 41:12 - Final takeaways for merchants on how to foster positive relationships with their banking partners.

If you found this episode insightful, please leave a rating or review on your preferred listening platform and share it with other business owners! Let’s empower more merchants to succeed in the payments landscape.

Jason’s Links
Website: https://runwaypayments.com
Email: jason@runwaypayments.com

Connect with PayDiverse:
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Website: http://www.paydiverse.com
LinkedIn: https://www.linkedin.com/in/franksena

People on this episode